Bite-size tips and casual conversation with the Ombuds.
The Office of the Ombuds hosts a virtual lunch & learn every Monday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome.
Topics for October:
10/5: Team Dynamics – Looking at Lencioni’s Model of Team Dysfunction
10/12: Overcoming Cognitive Biases in Conflict Resolution
10/19: Adding Emotional Intelligence to Our Conflict Management Toolkit
10/26: How to Say No in a Positive Way