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Marlene Lozano

Noontime Knowledge: Tips from the Ombuds

January 21, 2021 by Marlene Lozano

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a weekly virtual lunch & learn. Our lunch & learn sessions will restart in September 2021. We will post the new topics here, as well as add an announcement to the Employee Gateway and the USC Events Calendar, as the date approaches.

Filed Under: Lunch and Learn

Noontime Knowledge: Tips from the Ombuds

October 27, 2020 by Marlene Lozano

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a virtual lunch & learn every Monday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome.

https://uscprovost.zoom.us/j/584636373

November Topics:

11/2: The Scientific Prenup: A Tool to Manage Conflict in Collaborative Research
11/9: When Perspectives Differ: Small Steps to Creating Bridges to Understanding
11/16: Talking to Your Boss About Burnout
11/23: Untangling Conflict: Drama Triangles
11/30: Handling Sticky Email Situations

Filed Under: Lunch and Learn

Noontime Knowledge: Tips from the Ombuds

September 30, 2020 by Marlene Lozano

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a virtual lunch & learn every Monday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome.

https://uscprovost.zoom.us/j/584636373

Topics for October:

10/5: Team Dynamics – Looking at Lencioni’s Model of Team Dysfunction
10/12: Overcoming Cognitive Biases in Conflict Resolution
10/19: Adding Emotional Intelligence to Our Conflict Management Toolkit
10/26: How to Say No in a Positive Way

Filed Under: Lunch and Learn

Noontime Knowledge: Tips from the Ombuds

August 31, 2020 by Marlene Lozano

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a virtual lunch & learn every Monday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome.

https://uscprovost.zoom.us/j/584636373

9/7: Holiday (No Lunch & Learn)

9/14: Suggestions for Responding to an Emotional Colleague or Classmate

9/21: Listening to Be Heard: An Integrated Approach to Communication

9/28: Getting Ready for That Difficult Conversation

Filed Under: Lunch and Learn

Noontime Knowledge: Tips from the Ombuds

July 29, 2020 by Marlene Lozano

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a virtual lunch & learn every Monday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome. 

https://uscprovost.zoom.us/j/584636373

Topics for August

8/3: Tactics for Working With a Micromanager
8/10: Managing Communication With High Conflict People (BIFF Model)
8/17: Strategies for Building Trust With Your Virtual Teammates
8/24: Exploring Communication Styles That Can Rupture Relationships
8/31: When and How to Use Email to Manage Conflict

 To see copies of our past lunch and learn presentations, please click here.

Filed Under: Lunch and Learn

Noontime Knowledge: Tips from the Ombuds

June 26, 2020 by Marlene Lozano

The Office of the Ombuds hosts a virtual lunch & learn every Wednesday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome. https://uscprovost.zoom.us/j/584636373

Filed Under: Lunch and Learn

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UPC Ombuds Office

(213) 821-9556
upcombuds@usc.edu

HSC Ombuds Office

(323) 442-0382
hscombuds@usc.edu

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