USC Office of the Ombuds

Confidential. Impartial. Informal. Independent.

Lunch and Learn

Noontime Knowledge: Tips from the Ombuds

by

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a virtual lunch & learn every Monday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome.

https://uscprovost.zoom.us/j/584636373

March Topics:

3/1: What Is ‘Layering’ and How Should You Respond if It Happens to You?
3/8: Welcoming Alternate Points of View: Exploring the Benefits of Constructive Dissent
3/15: Learn to Recognize the Five Stages of Conflict
3/22: Demystifying Interactions with “Problematic People”
3/29: Strategies for Managing the Politics of Your Workplace or Campus Organization

Noontime Knowledge: Tips from the Ombuds

by

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a virtual lunch & learn every Monday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome.

https://uscprovost.zoom.us/j/584636373

November Topics:

11/2: The Scientific Prenup: A Tool to Manage Conflict in Collaborative Research
11/9: When Perspectives Differ: Small Steps to Creating Bridges to Understanding
11/16: Talking to Your Boss About Burnout
11/23: Untangling Conflict: Drama Triangles
11/30: Handling Sticky Email Situations

Noontime Knowledge: Tips from the Ombuds

by

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a virtual lunch & learn every Monday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome.

https://uscprovost.zoom.us/j/584636373

Topics for October:

10/5: Team Dynamics – Looking at Lencioni’s Model of Team Dysfunction
10/12: Overcoming Cognitive Biases in Conflict Resolution
10/19: Adding Emotional Intelligence to Our Conflict Management Toolkit
10/26: How to Say No in a Positive Way

Noontime Knowledge: Tips from the Ombuds

by

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a virtual lunch & learn every Monday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome.

https://uscprovost.zoom.us/j/584636373

9/7: Holiday (No Lunch & Learn)

9/14: Suggestions for Responding to an Emotional Colleague or Classmate

9/21: Listening to Be Heard: An Integrated Approach to Communication

9/28: Getting Ready for That Difficult Conversation

Noontime Knowledge: Tips from the Ombuds

by

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a virtual lunch & learn every Monday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome. 

https://uscprovost.zoom.us/j/584636373

Topics for August

8/3: Tactics for Working With a Micromanager
8/10: Managing Communication With High Conflict People (BIFF Model)
8/17: Strategies for Building Trust With Your Virtual Teammates
8/24: Exploring Communication Styles That Can Rupture Relationships
8/31: When and How to Use Email to Manage Conflict

 To see copies of our past lunch and learn presentations, please click here.

Noontime Knowledge: Tips from the Ombuds

by

The Office of the Ombuds hosts a virtual lunch & learn every Wednesday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome. https://uscprovost.zoom.us/j/584636373

 To see copies of our past lunch and learn presentations, please click here.

 

Noontime Knowledge: Handling Conflict

by

Bite-size tips and casual conversation with the Ombuds.

The Office of the Ombuds hosts a virtual lunch & learn every Wednesday from 12:00-12:30 pm. This is an opportunity to discuss conflict resolution and communication issues that may arise while working and learning remotely. An open Q&A is offered during each session. Everyone from the USC community is welcome.

June Topics
6/3: Why Do People React to Conflict Differently? Exploring 5 Different Approaches to Conflict
6/10: Understanding the Importance Between Positions and Interest in Conflict
6/17: Can Workplace Culture Be Improved by Understanding Diversity of Behavioral Styles? Leveraging Insights from the DiSC Model
6/24: Truly Sorry: The Essential Elements of an Apology

https://uscprovost.zoom.us/j/584636373